Shipping & Delivery Policy

1. Order Processing Time

Orders are typically processed within 1 business day. Orders placed after 4:00 PM on Friday will be processed and shipped on Monday morning. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Options

We offer the following shipping methods:

Standard Shipping – $20
Estimated delivery time: 2 to 4 business days after shipment.

Express Shipping – $30
Overnight shipment (next business day delivery after dispatch).

3. Delivery Timeframes

Delivery time begins once the order has been shipped, not when the order is placed. While we aim to meet estimated delivery windows, shipping timelines may vary due to carrier delays or unforeseen circumstances beyond our control.

4. Shipping Responsibility

Once an order has been handed over to the shipping carrier, the carrier becomes responsible for the delivery timeline. We are not liable for delays caused by shipping providers.

5. Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed or lost due to incorrect address details provided at checkout.

6. Delivery Confirmation

Once tracking information shows the package as delivered, we are not responsible for lost or stolen packages. Customers are encouraged to ensure secure delivery locations.

7. Shipping Restrictions

Customers are responsible for understanding local regulations regarding product delivery. Orders cannot be modified once shipped.

8. Contact Us

For shipping-related questions, please contact:

Email: [email protected]
Phone: 661-213-8331
Address: 1157 Sutter St, San Francisco, California 94109